Live Arrival Guarantee Policy

Live arrival is Guaranteed for whatever quantity of fish you’ve purchased from LiveFins as follows:
(all orders will be packed extremely carefully and professionally)

Your Tracking Information will be provided, please arrange for someone to be available to bring the package indoors upon arrival.

A Clear Photo of any DOA livestock received in the original UNOPENED fish bag, must be submitted via the email address or via text to cell number printed on the instruction sheet within the box for approval within 1 hour of the first attempted delivery time. 

*Please NOTE: However, Any Extra fish which are often included at no charge, are not included in this guarantee.